We helped Burger Baron streamline operations across multiple locations
We were opening a 2nd location and our previous provider Touch Bistro did not have the ability to easily manage multiple locations. Truffle had a far superior multi-location menu and reporting management. Truffle’s support and product are incredible, a very good support team. Very intuitive back end and ease of use
Alaa R., CEO, Burger Baron.
Who is Burger Baron
Burger Baron is a leading local burger and pizza restaurant, serving Saint Paul, Alberta. Struggled with operations problems when it comes to managing multiple locations, Burger Baron deployed Truffle POS’s end-to-end restaurant management system and has since seen great results
Challenges
For Burger Baron, as a multi-location restaurant, they need an end-to-end solution to
Remove unclarity in the multi-location menu and reporting management
Avoid inconsistencies in managing their gift card system. Setting up and redeeming gift cards was proven to be a hassle with their previous provider.
Have an all-in-one platform to manage their marketing and promotions
Another primary hurdle that Burger Baron has faced is finding a suitable POS software built with their customer’s needs in mind. Superb on-site coverage to understand customers’ needs, which many enterprise POS companies in the marketplace lack, is a crucial factor for Burger Baron when it comes to picking their partner.
Solution
Improving efficiency by streamlining operations across multiple locations
40% increase in their gift card recharges
Having a perfect partner that goes beyond and above to help with their needs