We helped Cilantro and Chive find successes while navigating the pandemic
Let’s be real, there will always be technology challenges with a cloud-based POS. The major difference is the care and compassion that Truffle has shown us. Their response time and understanding of our challenges show they actually care about our business and our guests. Our business has changed and adapted to the ever-changing COVID challenges and Truffle has been there to meet and help us make changes as necessary.
Rieley K., CEO of Cilantro & Chive
Who is Cilantro & Chive
Cilantro & Chive is a family-owned restaurant located in historic Lacombe, Alberta with a second location on the south end of Red Deer. Struggled with operations and inventory problems during the pandemic, Cilantro and Chive deployed Truffle POS’s end-to-end restaurant management system and has since seen great results
Challenges
The primary hurdle that Cilantro & Chive has faced is finding a suitable POS software built with their customer’s needs in mind. Superb on-site coverage to understand customers’ needs, which many enterprise POS companies in the marketplace lack, is a crucial factor for Cilantro & Chive when it comes to picking their partner.
Solve integration needs for their existing inventory and scheduling systems. (Optimum and 7shifts)
Navigate supply and inventory shortages during the pandemic
Prevent difficulty making profit-boosting decisions because of unorganized data.
Solution
The peace of mind when it comes to operations and inventory management during the pandemic
Successes adopting the system very quickly as it is very intuitive
Having a perfect partner that goes beyond and above to help with their needs