We helped Sunset Grill grow online revenue by 20% month-over-month
Sunset Grill, a 100 plus location franchise, is Ontario’s number one destination for great breakfast and lunch.
Faced with the challenges of picking the immediate solution that solves their online ordering needs, Sunset Grill deployed TrufflePOS’s mobile ordering and online ordering platform and has since seen great results:
New customers in database within 3 months:
+2000
Savings of pick up orders:
+28%
Online revenue month-over-month:
+20%
The Challenge
For Sunset Grill, as a franchise during the Covid-era, they needed to switch to online ordering to:
- Reduce missed orders that happen with traditional phone ordering
- Stop losing money to third-party delivery apps
- Eliminate delivery commissions and increase the profit margin
- Have a single platform that handles their online ordering and point of sale
The Solution
Truffle POS came in as a premium recommendation that solved Sunset Grill’s online ordering challenges for a fraction of the price of competitive options. Sunset’s Grill is now able to achieve:
- Month over Month growth of 20% from online revenue
- Savings of 28% on pickup orders by bringing their Online Ordering in-house
- Within the first 3 months, their customer database grew by over 2,000 emails, enabling them to own the customer relationship, engage in remarketing, and keep their customers coming back through direct offers and incentives.
“The results are simple and great integrated online and App for our customers to use. It was also a very seamless transition from the initial set-up to the App and to the roll-out. It has proved to be a very positive experience working with the Truffle team. Very responsive and they have gone above and beyond when issues have come up or if changes needed to be made.”
Dino Erodotou, Director of Operations, Sunset Grill Restaurants Ltd.
Find Out How Truffle Can Help Your Restaurant
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