Contactless Smart Food Lockers
The Dining Experience Revolution
Give people the convenience they want with a powerful, seamless system that blends digital and physical dining. Contactless smart food lockers are changing the way food is delivered.
Discover the GoBox.
Meet the GoBox.
We weren’t kidding when we said it was easy to install. We also mean it’s easy to configure. Pizzeria? Get rectangular boxes. Hot food and cold beverages? Get a row for each!
The GoBox makes it convenient for your customers, and for you. However many you need, in any configuration, Truffle offers you smart solutions.
It's what they want
With the convenience of online ordering, customers want fast contactless pick-up that will be hassle-free, stress-free, and secure.
Give your clients what they want and get the best benefits of this ground-breaking F&B technology.
- Contactless Pickup
- Throughput Eliminated
- Real-time Data & Insights
- Keep Orders Secure
- Reduce Congestion & Times
Tools for the FOH and the BOH
Grow your operations while cutting unnecessary costs with the GoBox. Get granular data to help you plan while optimizing BOH operations. Cut waiting times and congestion with a powerful, all-in-one tool that enhances the customer experience.
Easy to install, easy to use
Forget learning curves and installation times, with the GoBox, you simply put it in place, plug it in, and start using it.
Your customers will love the easy-to-use technology too. Scan, pick up, repeat. No forgettable codes, no complicated process, just get your food and go.
Ground-breaking F&B technology: the GoBox
This state-of-the-art contactless food pickup system is designed to keep your customers coming back. Every aspect of the system has been thoughtfully designed, from the lockers to the high-tech kitchen display system.
Central Order Management
Eliminate 3rd Party Tablets
Receive all delivery orders in one central location.
Manage Menu's across all platforms
Central menu management, Set prices based on delivery aggregator.
Consolidated Order Statistics
Compare in-house vs delivery revenue
Reporting & Analytics
View order history
View orders across all platforms.
Gather Order Data
Leverage valuable order data to market with delivery partners.
Instant Reporting
See your total net profit from all delivery partners in real time.
Inventory Management
Sync Inventory
Update inventory, and Auto 86 Items.
Manage Peak Order Times
Set products as unavailable at a touch of a button.
Top Performers
Get visibility into your top performing dishes, by delivery service and profitability.
Powered by Truffle
As part of the Truffle ecosystem, the GoBox is the ultimate solution to congested operations, clunky deliveries, and wrong orders.
Truffle Systems offers you uncoupled state-of-the-art solutions that aims to empower the restauranteur and operations manager to drive efficiency by optimizing the customer experience.
Learn more about what makes Truffle the system of the future.
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FAQs
You need as much time as it takes you to plug it into the wall.
The GoBox comes ready to use and there is no downtime, no renovations, no additional installs.
Our ecosystem is uncoupled, meaning that you can get as much or as little as you need for your business. The GoBox is configurable to your needs, so give us a call for pricing.
The GoBox is part of Truffle’s ecosystem but every solution is uncoupled – meaning that you can get it separately.
The benefit of getting Truffle’s POS is the native integration with the rest of the system (and the savings) but if you already invested in a POS system, you can still get the GoBox.
Learn how Truffle Systems solutions have made a difference in Wild Island Family Adventure Park operations!
Wild Island is a locally owned family adventure park in Sparks, NV. In addition to our waterpark, we are also home to a 125,000 square foot family entertainment center. What makes us different from other FECs and waterparks is the local ownership (same owner since 1989) and the long tenures of the management team. The majority of our management team has worked at the park for 10+ years and some are even up to 20+ years. I, myself, have worked for Wild Island for 19 years. We have a great retention rate not only with our management team but also with our staff. We all truly believe that Wild Island is a great place to work.
We are quick-service all the way. We have three major food outlets; the main kitchen, the Truffle kitchen, and a food trailer which specializes in chicken tenders. There are also three smaller snack shacks located throughout the park for quick bites items like nachos or pretzels, and dessert items like Dippin Dots or soft serve ice cream.
Chicken tenders and fries make up almost 25% of our total food volume sold. Our top 5 sellers at our facility are chicken tenders and fries, Dippin Dots ice cream, pizza slices, draft beers, and cheeseburgers.
We were struggling with a really outdated kitchen. It was the original kitchen area from when the park opened in 1989. Since then, the area has grown drastically, and we were having a hard time keeping up with the increase in park attendance. Our tickets were slow and most of our guest complaints and poor reviews were regarding food wait times. We needed another option that removed guests from a classic queue line and gave them the opportunity to wait elsewhere while still enjoying the park.
The hardware works excellent. We had zero issues with the Go Boxes themselves and very few issues operating the KDS. The initial set up of products and menus was very simple and we always had quick communication from Truffle support with questions and requests. We are still working with the throttling system to find a good balance for what our kitchen can handle but we are very happy with the product so far. We are looking forward to expanding and using it for cabana service next summer.
We currently use online ordering with the Go Box and KDS display. We are looking to expand and use the QR Table Ordering feature for our many cabanas in 2024.
The Truffle systems helped us reduce labor hours in our kitchen area. The kitchen still runs with 1 cook and then two expos/”packers” like it had in the past, but we were able to eliminate two cashier positions now that the guests place their orders on their own devices. We were able to take those hours and reallocate them to other departments such as our facilities department which increased park cleanliness.
The hardest part of working in a customer service position is dealing with the general public. Wild Island staff members working in our Truffle kitchen are pleased to get a break from interacting with the guests during every transaction. The ease of loading the Go Boxes and using the KDS was also a big positive.
Most guests have been happy with their experiences using the Go Boxes. They’ve commented on how easy it was! The site itself was slow and we got feedback regarding this but that may have been due to our wifi at the park. I believe there has been an update since we’ve closed to address the speed of our site.
Make sure there is plenty of signage throughout your facility promoting the system. Have the QR codes posted in as many spots as possible with brief instructions. Don’t be surprised when guests hover around the Go Boxes. We were expecting guests to place their orders and then remain at their seats while the order was prepared but that wasn’t the case. There was a lot of hovering around the lockers.