While these two systems both provide a lot of in-demand features for their users, there are some features that either one or both systems miss. These features are crucial to providing a satisfactory customer experience.

First, let’s take a look at what’s missing from Aloha POS:

Online Ordering Platform with Built-in Driver Tracking

While Aloha and almost every other major restaurant POS system offer online ordering, Aloha’s system doesn’t include built-in driver tracking. This is an essential component for restaurants, so they can offer delivery service that’s independent of third-party providers. And if you have drivers, you definitely need to be able to track where they are at all times during their shift. This ensures that your orders are delivered on time and your drivers are always safe.

Driver Application

If you have drivers, you need an app that they can use to improve their performance. Truffle Systems includes a special app that your delivery drivers can download on their phone. With this app, drivers can get optimized directions to their destination as well as delivery instructions.

Back Office Hardware Not Required

Back office hardware is complicated to use, an eyesore, and expensive. However, Aloha POS requires its customers to use their proprietary hardware terminals to run their POS software. With Truffle Systems, there are no special hardware requirements. Truffle Systems works on a variety of devices, from desktops to smartphones to tablets.

Built-in Uber Eats Integration

Uber Eats is a wildly popular third party food app. And if you’re not working with Uber Eats, you’re missing out on a lot of potential business. Instead of using Uber Eats’ software directly, you can integrate Uber Eats into Truffle Systems and handle orders, payments, and deliveries directly through your own point of sale system.

Here’s a look at what features both Toast and Aloha are missing:

Built-in Marketing Engine with Email Campaign Management

Being able to communicate with your customers directly through email is huge. Sending regular emails allows you to stay at the top of your customers’ minds so that when it’s time to order out, they think of you. You need a POS system that has built-in email marketing capability. With Truffle Systems, it’s easy to send out promotions and upcoming specials at the click of a button.

Smart-Food Locker System

While food lockers are a relatively new feature for restaurants, it’s becoming important to offer your customers. Brands like Toast and Aloha don’t offer smart-food locker systems, but if your customers want contactless food pickup options, you need a POS system that supports this feature.

Online Table Reservations

Customers like the option of being able to make their reservations online, instead of calling in to do it. Neither Toast nor Aloha empowers customers to make online reservations, but this is an important feature that you can’t afford to overlook if you take reservations.

What is the Top Alternative to Toast POS and Aloha POS?

We’ve already teased that there’s a viable alternative to both of these popular POS systems, and that alternative is the award-winning Truffle Systems.